Kestral
Kestral is the partner; Karisma is their radiology information system. Trucell has many Australian clients on that stack over more than a decade. We work with your clinical applications team, Kestral, and your infrastructure on greenfield and established sites: procurement and sizing, migrations, resilience, integration testing, and steady-state support. One partner page covers Kestral and how we deliver the Karisma product in practice — use the sections below for the delivery detail, then choose a service or solution path. Reach out for fit, cutover planning, and a single thread your IT and clinical leads can share.
How Trucell works with Kestral and Karisma
Kestral is the software vendor; Karisma is their radiology information system. Trucell has many Australian clients on that stack, with a relationship spanning more than ten years. The list below is the practical work we do alongside your clinical application owners, Kestral, and your infrastructure teams — not a generic “we partner with everyone” line.
- Consulting to new clinics, existing sites, and larger groups: discovery, fit, and a delivery plan that matches how you run Kestral and Karisma in practice.
- Working with Kestral to design and procure the server, storage, and workstation layer your Karisma estate runs on, capacity and IOPS you can stand behind in an RFP or board paper.
- Migrations from various Windows Server and client generations, staged so imaging and RIS access stay usable through change windows and testing.
- Design, implementation, and review of high-availability patterns for the Karisma application stack: clear failure modes, cutover, and who owns the runbook after go-live.
- Server-to-server and host migrations with documented back-out, smoke tests, and handover to your or our PACS and RIS support line as needed.
- Provisioning sites, business lines, and application support within Karisma as your org grows or restructures, aligned to naming, security, and operational control.
- Integration and end-to-end testing with PACS and related imaging software so DICOM, worklists, and reporting stay coherent under load and after upgrades.
- BRS (Business Rules Service) report generation: scope, validation, and operational handover so reporting matches clinical and business expectations.
- Backup and mirroring design for the Karisma data and application path, including replication topology and how it lines up with wider backup and recovery governance.
For product information from the vendor, see Kestral at kestral.com.au . When you are ready to map migration, infrastructure, and integration to your team’s timelines, open a fit conversation and we will capture environment, owners, and next steps in one place.
Choose a service path
Where Trucell supports Kestral and the Karisma stack in managed delivery, project windows, SLAs, and day-to-day operations.
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PACS & RIS
Radiology IT for imaging providers: uptime, image access, reporting workflows, modality and DICOM integration, PACS and RIS, storage, diagnostic displays, clinical kiosks, privacy, and vendor coordination—managed with one escalation path, not generic MSP defaults.
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IT support
Managed support with HaloPSA, NinjaOne, Zabbix, and NetApp-aware runbooks: one accountable story for the desk, endpoints, monitoring, and backup, with regional coverage including the Philippines, Australia, and Chile, ISO- and ITSM-governed delivery, and an honest RFP scorecard (SLAs, E8, and references).
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Strategic managed service
Board-to-desk IT strategy for organisations: TAM rhythm, defensible QBRs and panels, vCIO or vCTO depth, roadmaps that match budget and run-state, and co-managed IT with one queue.
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Choose a solution path
Imaging, referrals, and platform solutions that commonly sit alongside Kestral, Karisma, and your PACS and network estate.
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Trucell eOrdering
Electronic referrals for imaging practices: book referred patients before they choose another provider—one intake queue, fast triage, configurable patient SMS, and scoped links to Karisma and imaging workflows Trucell delivers.
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RadForms
RadForms for radiology teams: digital consent and questionnaires linked to MWL and PACS, with pre-arrival SMS flows, ClaveÚnica/LDAP options, and clear user, MWL, and PACS destination licensing quoted by Trucell.
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Workstation
Operational workstation design for clinical and business teams: predictable performance, standardised builds, diagnostic-ready imaging endpoints, security-aligned configurations, remote-capable support, and lifecycle planning on Dell, HP, and Lenovo platforms.
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ClariRad RIS
ClariRad RIS for Australian imaging groups: scheduling, reporting lifecycle, billing-adjacent workflow, referrer communication, integrations with PACS and modalities, migration support, governed operations, and Australian vendor accountability.
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