NetApp
Hybrid cloud and core storage—replication, snapshots, and recovery paths your operations and risk reviews can follow in a single thread.
NetApp for hybrid cloud and core data centres: performance tiers, snapshots, and replication when storage spans multiple sites or regions.
We align snapshot policies, replication, and backup paths with your RPO, RTO, and service expectations so storage, recovery, and day-to-day operations stay one thread with Trucell—not a siloed storage project.
Storage that spans data centres and hybrid paths
When NetApp underpins production across multiple sites or clouds, design has to match replication topology, latency tolerance, and who owns failover—not just raw capacity. Trucell aligns storage architecture with the same delivery rhythm we use across 10,000+ managed endpoints: named scope, change windows, and reviewer-ready context.
Cross-site replication and consistency
Snapshot and replication patterns chosen for your RPO/RTO story, with documentation that matches how you describe recovery in audits and executive reviews, not ad-hoc admin knowledge.
Performance, tiering, and growth
Capacity and performance planning tied to application and backup expectations so expansion is budgeted and executed as managed change, not emergency purchases after latency complaints.
Hybrid and cloud data services
Data path and services design that connects on-premises ONTAP patterns to cloud and integration work so hybrid does not become an unowned “someone else’s subscription” problem.
Snapshots, backup lanes, and recovery evidence
NetApp snapshots and mirroring are part of a wider data-protection story. Trucell ties them to immutability expectations, off-site targets, and test evidence on the same calendar you use for risk and insurance conversations.
Alignment to backup and recovery scope
Storage policies that match what is in and out of backup and recovery agreements, including Veeam, Datto, M365, and other lanes so recovery ownership is not ambiguous at go-live.
Ransomware and immutability posture
Where immutability and air-gapped patterns are in scope, we document how NetApp tiers interact with the rest of the protection stack so incident response and legal hold expectations are operable, not slide-only.
Restore tests and runbook reality
Scheduled recovery exercises with named owners and evidence your board or insurer can file, not a one-off project after a near-miss.
One thread from storage to the service desk
NetApp health and change work does not sit in a silo. Incidents, capacity, and vendor escalation are handled with the same service channels and governance as the rest of your Trucell engagement.
Runbooks and escalation clarity
When to engage Trucell operations versus NetApp or distributor support, written so on-call and project teams are not guessing during an outage.
IT support and monitoring context
Tickets carry storage and backup context so IT support investigations do not restart from “which array?” every time.
Governance cadence
Reviews can pair storage posture with strategic managed service or Essential Eight conversations when you want one steering rhythm instead of parallel vendor meetings.
What we spell out before scope signs
Infrastructure buyers need clarity on ownership, licensing, and what “managed” includes. We prefer awkward specificity upfront to ambiguous ownership later.
- Not every workload’s protection story ends only on NetApp; backup and recovery may include distinct lanes (e.g. M365, hypervisor backups) that we document separately so RPO is not assumed.
- Licensing, feature bundles, and vendor SKU choices follow your commercial agreements and entitlement reviews—we align operations to what you are actually entitled to run.
- If a site or array is not in Trucell run-state, it is not in our managed change and incident contract until onboarded; coverage follows the inventory and policies we agree in writing.
If NetApp already runs your data centres, the fair next step is a scope conversation that names sites, RPO/RTO, and the hand-off between your team, Trucell, and vendor support— use the contact path or choose a service or solution path below.
Choose a service path
Where Trucell designs and operates NetApp in cloud, backup, and support delivery—across data centres, hybrid links, and recovery scope you can name in a review.
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Cloud
VPS, private cloud, NextDC and Equinix colocation (rack spaces, private cages, private suites), cloud access, connectivity, international networks, peering, high performance computing, remote hands, and Azure (AMMP): one accountable path from facility to stack, identity, backup, and IT support, with governance you can file and an RFP scorecard you can test.
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Backup and recovery
Defensible backup and recovery with clear scope, tested restores, and audit-ready evidence: Veeam VCSP, Datto, immutable storage, and Microsoft 365 protection integrated with IT support and security.
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IT support
Managed support with HaloPSA, NinjaOne, Zabbix, and NetApp-aware runbooks: one accountable story for the desk, endpoints, monitoring, and backup, with regional coverage including the Philippines, Australia, and Chile, ISO- and ITSM-governed delivery, and an honest RFP scorecard (SLAs, E8, and references).
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Choose a solution path
Platform solutions on the storage and data paths we build with NetApp: Microsoft and Google estates, private AI infrastructure when GPU storage matters, and hybrid integration.
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Microsoft solutions
Full Microsoft cloud stack for growing organisations: M365, Entra, Azure, Dynamics 365, Business Central, Copilot, Teams Phone, integrated with Trucell managed IT, security, and backup.
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Google Workspace
Google Workspace planning, migration, coexistence, and administration for Australian teams that need clear ownership from readiness to run-state—with evidence and escalation paths that survive procurement and assurance reviews.
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