Sales, projects, and support
Get in touch
Tell us what you need help with, whether that is networks, cloud, security, collaboration, procurement, or managed IT, and we will route your enquiry to the right team. Email is the channel we monitor for new enquiries; handling follows Trucell Pty Ltd's documented processes under ISO 9001.
Trucell operates across Sydney, Melbourne, New Zealand, the Philippines, and Chile. Use the regional site selector for the team closest to you.
We aim to reply within one business day for standard enquiries. If something needs escalation or feedback on how we handled your request, say so in your message and we will route it.
ISO 9001 certified quality management system (Trucell Pty Ltd), consistent handling from first contact through delivery and support.
Include these details
- Organisation name and rough size (sites or people)
- The outcome you want, not only product names
- Any deadlines or sector context (e.g. health, finance)
Direct email [email protected]
Support phone +63 2 8246 9026
For project scoping and non-urgent enquiries, email is often fastest. Use the support number for time-sensitive service issues. For formal feedback or complaints about our service, include that in your email so it can be recorded under our QMS.